Our team members go through a structured onboarding and training process that includes: • Communication and professionalism standards • Role-specific training (admin or sales) • CRM and software familiarity • Industry-specific workflows We also work closely with you to align them with your exact systems and expectations.

Most clients are onboarded within 7–14 days, depending on role complexity and readiness. We move fast, without sacrificing quality.

We track performance using clear KPIs such as: • Calls made • Contacts reached • Appointments booked • Response times • Task completion accuracy You receive transparency and accountability — not guesswork.

Yes. Our model is designed to scale. You can increase hours, add team members, or expand services as your business evolves.